The tickets are strictly non-transferrable and not for resale.
No cancellation or refund is allowed once tickets sold.
All tickets are sold by Pam Interactive ("Pam Interactive") as agent
for and on behalf of the venue management or owner ("Venue
Owner") responsible for the venue in which the event will be held
("Venue") and/or Event Organiser or Promoter ("Organiser")
responsible for the event for which they are sold ("Event"). All
orders are subject to availability and acceptance by Pam Interactive.
Pam Interactive reserves the right to accept or reject any order. By
ordering tickets you agree, on your own behalf and as agent on
behalf of all persons for whom you are purchasing tickets or who
will be holding tickets purchased by you (you and each such person
being a "Ticket Holder"), to be bound by these Terms and
Pam Interactive has no control over the maintenance or
management of the Venue, or the organisation or management of the
Event. Pam Interactive, its agents and employees shall not be liable
for any death, personal injury, loss or damage however caused while
in the venue nor are they liable for any complaints, claims, refunds,
or exchange for any reason whatsoever, including without limitation
but subject to Conditions (5) - (12) below, cancellation or
postponement of the Event. Booking fees and all handling fees shall
not be refundable. Any other refunds shall be made only at the
Organiser’s discretion and on the Organiser’s account.
No exchange of tickets will be made under any circumstances and
tickets are not transferable and may not be resold. Pam Interactive
and the Organiser each reserves the right to cancel any tickets that
have been transferred or resold and to deny any such Ticket Holder
No refund on tickets will be made under any circumstances except
pursuant to Conditions (5) - (12) below.
If an Event is postponed or cancelled, a Postponement Publicity
Notice or a Cancellation Publicity Notice (collectively, the "Notices"
or individually, a "Notice") respectively shall be placed in the media
by the Organiser or Pam Interactive.
Any refund made by Pam Interactive shall only be made out of sums
held by Pam Interactive for the Organiser as authorised by the prior
written agreement of the Organiser. Pam Interactive shall not be
liable and under no obligation to make any refund at all in the event
that the Organiser did not pay in advance the said sums to Pam
Interactive or where Pam Interactive is not or is no longer holding
any Organiser Proceeds.
The venue shall at its own discretion place notices advising
procedures for requesting a refund and the period and time within
which the Ticket Holder could request a refund.
If a request for a refund is made within one month after the date of a
Notice, no administrative fee will be charged pursuant to such a
If a request for a refund is made between one month and six months
(inclusive) after the date of a Notice, any refund made pursuant to
such a request shall be charged a 30% administrative fee on the
value of the ticket(s), subject to a maximum sum represented by the
No refund will be made if the request for the refund is made after
three months from the date of a Notice. Such unrefunded sums shall
be dealt with at Pam Interactive’s sole discretion.
In the event of cancellation, all tickets purchased using credit cards
shall automatically be refunded to the credit card accounts with
which the tickets were purchased. If such credit card accounts are no
longer valid, no automatic refunds will be made and condition (12)
below shall apply.
Tickets purchased using payments other than credit cards shall be
refunded in cash and refunds will have to be made at the Pam
Interactive website. Ticket Holders will have to produce the full stub
of the original tickets in good condition to claim refunds. The
identity of the person receiving the refunds may be recorded by our
Entry will be refused if tickets have not been purchased from Pam
Interactive or other authorised points of sale.
The resale of tickets at the same or any price in excess of the initial
purchase price is prohibited. Pam Interactive reserves the right to
cancel any tickets that have been resold and to deny any such Ticket
Entry to the Venue will be subject to the Venue's prevailing terms
and conditions of entry.
Entry to the Event may be subject to age restrictions specified in the
webpage or in publicity for the Event, and no refunds will be made
on the grounds that the Ticket Holder was not aware of such age
The Organiser/Venue Owner reserves the right without refund or
compensation to refuse admission/evict any person(s) whose
conduct is disorderly or inappropriate or who poses a threat to
security, or to the enjoyment of the Event by others.
No photography, audio or video recording is allowed during the
Event unless otherwise stated by the Organiser.
The Promoter may add, withdraw or substitute artistes and/or vary
advertised programmes, Event times, seating arrangements and
audience capacity without prior notice.
The Organiser/Venue Owner/Pam Interactive may use the Ticket
Holder's image or likeness in any live or recorded video display,
photograph, picture or publicity material or website.
The Organiser/Venue Owner may postpone, cancel, interrupt or stop
the Event due to adverse weather, dangerous situations, or any other
causes beyond his reasonable control.
The Ticket Holder agrees to submit to any search for any prohibited
items including but not limited to weapons, controlled, dangerous
and illegal substances and recording devices.
The Ticket Holder voluntarily assumes all risk and danger incidental
to the Event whether occurring prior to, during or subsequent to the
actual Event, including any death, personal injury, loss, damage or
Event entry is prohibited for those under 18 years of age. By
transacting on our website, you certify that you are at least 18 years
of age and you understand these Terms and Conditions. Unless
specified by event organiser.
All tickets must be collected within the time periods stipulated for
your chosen delivery method. No refunds will be made for
Any complaints regarding the Event shall be directed solely to and
dealt with by the Organiser. Any complaints regarding the Venue
shall be directed solely to and dealt with by the Venue Owner.
Malaysia law shall govern the sale of all tickets and you agree to
submit to the exclusive jurisdiction of the Malaysia courts.